addy
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Posts: 13
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Post by addy on Mar 25, 2010 1:27:27 GMT -5
I've been on vacation and arrived home to find the new interface (which was a pleasant surprise). I haven't had a lot of time actually using it yet, but reading this thread got me a bit worried since I have an eSATA 500 GB drive with lots of programming on it hooked up to one of my two 8300HDs. Glad to report so far all my saved programming is working correctly. (At least the 2009 World Series games I have played back.) One gripe in limited time is the lack of a super fast fast-forward. Our last interface had added the 4th fast-forward speed which came in very handy. From what I can tell there is no such speed with the new interface. Correct me if I'm wrong. Anyway, so far so good on the eSATA issue. No 4th speed but if you hold FF for 2 secs (from any speed - don't need to be at 3x already) it will jump in 15 minute increments. It's no 4xFF but it's better than nothing and comes in handy. |
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addy
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Post by addy on Mar 25, 2010 1:37:03 GMT -5
My SA 8300 HDC STB is connected to my Panasonic plasma via HDMI for video only. I use an optical digital cable connected from the STB to my 5.1 home theater receiver for the audio. I have set the audio output in the Audio Settings on the STB to Dolby Digital. Everything works fine until I power cycle the 3 components. I find that, when powered back up, the STB will automatically switch from Dolby Digital output to HDMI PCM stereo audio on its own. This switch also occurs if I power cycle only the TV by itself. I did not have this problem prior to the Navigator update this week. I see several posts on other forums regarding this issue, and was wondering if anyone on this board had the same problem. I've seen this on a few friends settops too that mentioned it to me. Not absolutely positive but I have one friend with a Samsung 3090 HDDVR with the same setup and his does not reset on him. Might be specific to certain hardware? |
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Post by bob550 on Mar 25, 2010 10:07:56 GMT -5
I only started having this problem when my 8300 HDC was updated to the Navigator software. A temporary, although undesirable, solution was for me to use a component cable for the video connection to the TV. At least now the audio output setting remains on Dolby Digital without resetting to PCM stereo (HDMI). I intend to call TW support to see if they have a fix or a patch they can send to my box to resolve this. Failing that, I understand that the newer Cisco 8640's may not have this problem, and I can try to swap out the box.
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Post by UsualNoise on Mar 25, 2010 15:23:49 GMT -5
In order for the SATA recorded shows to be accessible after migration the drive had to be connected during the download. If it wasn't I've read that the shows can't be recovered. Gotta reformat. Also, it seems that certain boxes had their eSata ports turned off by the new software. Not sure why, but a rep mentioned that a later release is supposed to turn them back on. Yeah, my mom's drive was connected the whole time. When she first viewed the list, all the old shows were there but when any were selected it went to a blank screen. Also, it showed 0% in use. So I'm not sure what happened, but when I had her disconnect and reconnect the box it was wiped. Strange since I have the same setup (and same external enclosure / drive) and it preserved my recordings. |
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Post by UsualNoise on Mar 26, 2010 21:03:57 GMT -5
Have an update on the eSATA problem with my mom's hard drive: turns out she has an 8300 HDC, not the HD which I have. So at least for now I think it's safe to say if you have an external drive hooked up to an HDC when the update goes through you might have a problem. Of course, if anyone on the site has had their 8300 HDC update correctly with an external drive feel free to post your experience. I should also report that since the update, my mom cannot use her DVR at all with the external drive hooked up. Programs don't record, buttons don't function correctly, etc. I advised her to request some other cable box when the tech comes out.
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Post by spongeworthy on Mar 27, 2010 10:23:09 GMT -5
My 8300HDC would not hold series programming no matter what I tried. I just swapped it out for the Cisco 8640HDC. The difference is like night and day. Much quicker response and all my programming holds. TW is not allowed to tell you over the phone whether the Cisco is available, but I saw plenty on the shelves at the Rotterdam office.
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Post by UsualNoise on Mar 27, 2010 17:41:50 GMT -5
Well, I now have a much bigger problem, on my own 8300 HD. I have no picture. I have it connected via HDMI to a Denon receiver, and then HDMI to my projector. This had worked fine for at least 2 years. After the Navigator update went through - nothing. It keeps flickering from black screen to no signal screen, but no picture. Seems like an HDMI handshake issue, but I'm very confused as to what changed so that I have no picture at all now. I tried a direct connection from the 8300 HD to the projector and the picture showed correctly. However, I need the connection to pass through my Denon receiver if I'm going to have any sound.
Any ideas, or should I call tech support?
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Post by BenJF3 on Mar 28, 2010 3:48:35 GMT -5
Usual,
It's a handshake issue. Can you confirm if you have your box set to show native resolution? I was never able to get HDMI to work correctly (and I'm still on SARA software) with my 8300HD. If so, I suggest trying to set it as fixed and see if that works. If it does, you may need to use component cables. I had handshake issues where it would show fine on start up, but as soon as I went to a channel where the resolution changed, the box would lose the picture. Hope this helps.
PS: I had this issue with BOTH of my projectors (IN72 and my current HC6500)
Also, I believe there is a known bug in certain Navigator versions that affects HDMI resolutions.
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Post by the block on Mar 28, 2010 21:01:02 GMT -5
So what's the general consensus on the 4250? It's painfully slow and laggy for me. I'm thinking I might bring it with me tomorrow and stop by TWC on my way home from work and see if they'll swap it out with anything newer.
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Post by UsualNoise on Mar 29, 2010 0:22:50 GMT -5
It's a handshake issue. Can you confirm if you have your box set to show native resolution? I was never able to get HDMI to work correctly (and I'm still on SARA software) with my 8300HD. If so, I suggest trying to set it as fixed and see if that works. If it does, you may need to use component cables. I had handshake issues where it would show fine on start up, but as soon as I went to a channel where the resolution changed, the box would lose the picture. Hope this helps. With Navigator the Auto resolution option didn't do anything different from 1080i, 720p, etc. No picture on any of them. I ended up going with the suboptimal solution of component cables as no amount of fiddling got the HDMI working. It is frustrating since I've had the 8300HD on HDMI for about 3 years now with zero issues, and now that the Navigator 'upgrade' has happened HDMI is useless for me. My only saving grace was that I have a top-of-the-line receiver (Denon 3808CI) which handles upconverting from component to HDMI like a pro, saving me from the extremely tedious job of routing component cables back up to my projector again. If I didn't have this receiver I would definitely be even more ticked off than I already am!  Anyway, thanks for the suggestions. Bottom line is I'd probably give the Navigator upgrade a C+ at this point. The hardware issues with external drives on HDC boxes as well as my HDMI failure counterbalances the interface improvements to some extent. Assuming I don't have any other problems, however, I'll probably be relatively pleased with the new interface in the end. |
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Post by Skaggs on Mar 29, 2010 8:30:18 GMT -5
Well, I now have a much bigger problem, on my own 8300 HD. I have no picture. I have it connected via HDMI to a Denon receiver, and then HDMI to my projector. This had worked fine for at least 2 years. After the Navigator update went through - nothing. I've had an 8300HD hooked up via HDMI for about 3 years and haven't had any connection issues, even after the Navigator rollout. My receiver doesn't have HDMI switching, so here's my 8300HD setup: Video: 8300HD-->Monoprice 5x1 HDMI switch-->50" Plasma (all via HDMI) Audio: 8300HD-->Yamaha 7.1 receiver (via toslink/optical cable) |
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Post by mattbanks on Mar 29, 2010 8:34:45 GMT -5
I have 2x 8300HD connected via HDMI and don't have a problem. One is set to only output 1080i, the other is set to only output 720p (to match the two TV's). Both used to have 480p enabled too, but since the Navigator software doesn't have auto-stretching for 480p like SARA did, I disabled that resolution.
One of my 8300HD is run directly with HDMI into my TV with an optical cable going to a receiver. The other is run into a Sony home theater system and then out with another HDMI cable to my TV.
Haven't had any major problems. I was getting a message saying "Your TV cannot accept this broadcast resolution over a DVI connection", but I started turning the box off when the TV was off, and that message has gone away.
I'll probably exchange both boxes for the new Cisco one in a couple weeks when I get time to go back over to the Saratoga Springs Time Warner office.
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Post by UsualNoise on Mar 29, 2010 8:52:51 GMT -5
Well it's good to hear that the HDMI thing isn't more widespread. It must be a combination of the Navigator software and my specific receiver, although I can't fault Denon on this one since it worked with the previous SARA software. I can live with the minor inconvenience of 4 wires vs. 1 wire going from the cable box to the receiver. (I also got the 'cannot display over DVI' message when hooked up via HDMI - although with no HDMI picture I could only see it via the analog out. I would consider trading in but I still have a good amount of programming on the external drive ... plus there is a reported bug in the HDMI output on the 8640 as well.) |
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Chris
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Post by Chris on Mar 29, 2010 9:05:16 GMT -5
I got the Cisco 8640 box and there might be an HDMI bug with it..... I've got my resolution set to 1080i only and resolution reverts to 480p when powered off and on. I've got to tune in to an HD channel to get it to switch to 1080i then I'm good to go. I tried leaving the box tuned to an HD channel and 480p switch still occurs when powered off and on. Not sure if using component cables would solve the problem because I haven't tried that yet. My solution is to have the power on channel set to an SD channel. Other than that issue....the box runs much much much better than the several HDC models that I have had in the past. If you do a google search...you will find several others having the same problem as I've stated above. Here's a link that might describe issue a bit better than I have.... www.avforums.com/forums/onkyo-owners-forum/1215109-onkyo-sr607-cisco-8640hdc-samsung-ln52b750-hdmi-resolution-reset-handshake-issue.html |
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bbowers
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Post by bbowers on Mar 29, 2010 10:48:38 GMT -5
Hey guys, new here on these boards... not new at avsf. I have the problem with the audio reverting back to HDMI when everything is turned off. I run HDMI to the TV and coax digital to the receiver. I was told to buy a new receiver or switch to component, neither of which are acceptable solutions in my opinion. I did log a call with them and complained via the feedback form... I'm wondering if the 8640 will have the same issue? I'm aware however of the HDMI issue with the 8640... I wonder which would be better to deal with, switching the audio output every time I turn everything on or changing back and forth thru some hd channels to get it to switch to 1080 again.... hmmm
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