Post by Skaggs on Feb 28, 2011 9:43:21 GMT -5
Glitch interrupts Oscars on WTEN
By STEPHANIE LEE Times Union Staff Writer, Updated 12:32 a.m., Monday, February 28, 2011
Some television viewers in Albany had a frustrating time tuning into the Oscars Sunday night when a Time Warner Cable equipment failure interrupted reception for almost an hour.
Service to News 10 (WTEN) abruptly cut out about a quarter to 8 p.m., just before the Academy Awards began, said Elaine Peake, the station's news director.
The station quickly posted online alerts that directed viewers to Channel 554 and to streaming video on its website.
A piece of equipment had failed in the Albany area, said Lara Pritchard, a spokeswoman for Time Warner Cable in the Northeast. She did not know specific details about the situation.
"Engineers quickly jumped on the issue, identified the piece of equipment that failed, turned around and made sure service was restored," Pritchard said.
She estimated that service was down for less than an hour.
By STEPHANIE LEE Times Union Staff Writer, Updated 12:32 a.m., Monday, February 28, 2011
Some television viewers in Albany had a frustrating time tuning into the Oscars Sunday night when a Time Warner Cable equipment failure interrupted reception for almost an hour.
Service to News 10 (WTEN) abruptly cut out about a quarter to 8 p.m., just before the Academy Awards began, said Elaine Peake, the station's news director.
The station quickly posted online alerts that directed viewers to Channel 554 and to streaming video on its website.
A piece of equipment had failed in the Albany area, said Lara Pritchard, a spokeswoman for Time Warner Cable in the Northeast. She did not know specific details about the situation.
"Engineers quickly jumped on the issue, identified the piece of equipment that failed, turned around and made sure service was restored," Pritchard said.
She estimated that service was down for less than an hour.