Tuning Adapter issues again

[hurnik]

Okay, this is the 2nd time this has happened to me.

Last night, power went out for about 1.5 hours (National Grid, gotta love 'em).

Anyway, power comes back on, all is well.

This morning, TivoHD says it cannot find a signal for any channels (except the SDV ones). It literally shows no signal at all for say, channel 9, etc.

Yet, the TA has a normal power light, and all the other TV and Tivos have signal.

So I unplug the power to the TA. All of a sudden all the channels come back in (except the SDV ones). Channel 9 starts up and I see news.

I plug the power back into the TA. A minute or so later, all the non-SDV channels go out again.

WTH?

[Skaggs]

How about unplugging the USB cable from the rear of the TiVo and re-inserting it?

[hurnik]

That does the same thing. Unplug the USB, get the message that TA has been disconnected, then all of a sudden all the channels (EXCEPT the SDV) come in. Plug the USB back in and all the non-SDV channels go away.

What's weird, is that I unplugged the power to the TA, waited about 30 seconds, plugged the power back in and it didn't go through it's usual 10 minute boot cycle. It was steady light in under a minute.

I ended up rebooting the Tivo. No effect.
Unplugging the USB cable
No effect
Unplugging the power from the TA again. Waited a few minutes. Plugged it back in, this time it took its usual 5-10 minutes to bootup and then it magically worked.

What's interesting is that when it wasn't working right, the Tivo would display a message something like (I should've taken a picture):

Tuning Adapter does not have channel list for this channel

or something like that.

Yet, all the other would report NO SIGNAL at all.

There's definitely something screwy going on when the thing works in "reverse".

[Skaggs]

Did you check the "Sub expires" date in TiVo's tuning adapter diagnostic menu?

Here's my previous post from the original TA thread:

John from TWC had me page through to a screen that had "Late Keys = 0" at the top.

The next line down is: "Sub Expires:0320.074400" This is the date TWC has authorized your box to continue to work. 0320 = March 20th. John explained that the TA's in TWC system should be getting a "Global notice" to extend this date every week or so. It seems as this has not been happening and the boxes lose their authorization to decode SDV channels when this date passes.

John sent a manual hit to my box and the date listed in the Sub Expires line changed to 0327.XXXXXX or March 27th. This is 31 days from today. He also asked for the info listed in the next two lines: CA Time and EUT Update.

John said they were attempting to diagnose the problem people have been having with the TA's losing their authorization. They think it has to do with the TA Subscription expiring because it has not been receiving the weekly global update.

John requested that if I do encounter lost channels and/or the dreaded 8 flashes, NOT to reset the TA by puling the power cord. He requested that I call TWC and ask for the "cable card queue" so I could report the data from the Tuning Adapter Diagnostic screen mentioned previously.

At least they have someone looking into the issue. John told me he has a TiVo and TA at his house.

I suggest you look in TiVo's tuning adapter menu to see what it has listed for "Sub Expires". If the date is earlier than today (0319), then call TWC and ask for the Cable Card Queue.

[hurnik]

I will check that next time. However, that shouldn't affect NON-SDV channels, IMO. (Plus the light was steady, not blinking).