Post by dkennedy on Mar 21, 2006 5:49:03 GMT -5
Philips Recalls 11,800 Plasma Flat Panel HDTV's
March 20, 2006
U.S. Consumer Product Safety Commission Recall Notice
The recall involves only certain 42 and 50 inch, 2005 model Philips branded Plasma Flat Panel Televisions with Ambilight technology
The U.S. Consumer Product Safety Commission announced the recall, in voluntary cooperation with Philips, of 11,800 Plasma Flat Panel Televisions with Ambilight Feature. Arcing by capacitors inside the left and right side of the back cabinets of these TVs can pose a safety risk.
Philips has received nine reports of arcing fire by the capacitors. The results of such incidents were contained within the TVs due to the use of flame retardant materials resulting only in damage to the TV. There have been no injuries reported.
The recall involves only certain 42 and 50 inch, 2005 model Philips branded Plasma Flat Panel Televisions with Ambilight technology, which is an ambient lighting feature that projects a soft light onto the wall behind the TV to enhance the display. They were manufactured with the following model, date codes,
Model -- Production from/to -- Beginning Serial -- Ending Serial
42PF9630A/37 -- 4/2005 to 7/2005 -- AG1A0518xxxxxx -- AG1A0528xxxxxx
50PF9630A/37 -- 5/2005 to 8/2005 -- AG1A0519xxxxxx -- AG1A0533xxxxxx
50PF9630A/37 -- 6/2005 to 8/2005 -- YA1A0523xxxxxx -- YA1A0534xxxxxx
50PF9830A/37 -- 6/2005 to 8/2005 -- AG1A0526xxxxxx -- AG1A0533xxxxxx
The model and serial numbers can be found on the back of the TV on the label. The serial number can also be obtained by pushing the following keystrokes on the remote control: 123654, after which a customer service menu (“CSM”) will be displayed on the screen. In the menu, line 03 displays the type number and line 04 displays the production code (identical to the serial number of the set). Press the MENU button on the remote to exit the CSM.
The units were sold nationwide from June 2005 through January 2006.
Consumers should immediately turn off the Ambilight feature (see instructions below) and contact Philips for instructions on how to receive free in-home service to have their TV repaired for free.
Consumer Contact: For more information, contact Philips at (888) PHILIPS [888-744-5477] anytime. When you call this number, an automated voice attendant will ask you to say or enter a “Priority PIN number.” Please enter the numbers “4445” and you will be put in contact with a Philips representative who will assist you. Consumers also can go to the firm’s Web site at www.philips.com, or write to Philips’ at V.P. Service, Philips Consumer Electronics North America, 64 Perimeter Center East, Atlanta, GA 30346.
March 20, 2006
U.S. Consumer Product Safety Commission Recall Notice
The recall involves only certain 42 and 50 inch, 2005 model Philips branded Plasma Flat Panel Televisions with Ambilight technology
The U.S. Consumer Product Safety Commission announced the recall, in voluntary cooperation with Philips, of 11,800 Plasma Flat Panel Televisions with Ambilight Feature. Arcing by capacitors inside the left and right side of the back cabinets of these TVs can pose a safety risk.
Philips has received nine reports of arcing fire by the capacitors. The results of such incidents were contained within the TVs due to the use of flame retardant materials resulting only in damage to the TV. There have been no injuries reported.
The recall involves only certain 42 and 50 inch, 2005 model Philips branded Plasma Flat Panel Televisions with Ambilight technology, which is an ambient lighting feature that projects a soft light onto the wall behind the TV to enhance the display. They were manufactured with the following model, date codes,
Model -- Production from/to -- Beginning Serial -- Ending Serial
42PF9630A/37 -- 4/2005 to 7/2005 -- AG1A0518xxxxxx -- AG1A0528xxxxxx
50PF9630A/37 -- 5/2005 to 8/2005 -- AG1A0519xxxxxx -- AG1A0533xxxxxx
50PF9630A/37 -- 6/2005 to 8/2005 -- YA1A0523xxxxxx -- YA1A0534xxxxxx
50PF9830A/37 -- 6/2005 to 8/2005 -- AG1A0526xxxxxx -- AG1A0533xxxxxx
The model and serial numbers can be found on the back of the TV on the label. The serial number can also be obtained by pushing the following keystrokes on the remote control: 123654, after which a customer service menu (“CSM”) will be displayed on the screen. In the menu, line 03 displays the type number and line 04 displays the production code (identical to the serial number of the set). Press the MENU button on the remote to exit the CSM.
The units were sold nationwide from June 2005 through January 2006.
Consumers should immediately turn off the Ambilight feature (see instructions below) and contact Philips for instructions on how to receive free in-home service to have their TV repaired for free.
Consumer Contact: For more information, contact Philips at (888) PHILIPS [888-744-5477] anytime. When you call this number, an automated voice attendant will ask you to say or enter a “Priority PIN number.” Please enter the numbers “4445” and you will be put in contact with a Philips representative who will assist you. Consumers also can go to the firm’s Web site at www.philips.com, or write to Philips’ at V.P. Service, Philips Consumer Electronics North America, 64 Perimeter Center East, Atlanta, GA 30346.