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Post by Skaggs on Apr 9, 2008 6:45:04 GMT -5
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scott
Full Member
Posts: 174
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Post by scott on Apr 9, 2008 17:12:50 GMT -5
I got that, too. The coupon says to mail it in with your bill payment. I have a recurring payment set up where they automatically deduct the money from my bank account so I don't send in a payment. Do you know how I would use this? If I call CS, will they put a credit on my account for the amount?
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Post by Skaggs on Apr 9, 2008 17:43:22 GMT -5
I send my payment via my bank's BillPay system, So I am in the same boat. A few years ago, when I got a similar coupon, I called TWC and asked them what to do. They said to order the movie, and then fill out & send in the coupon. With the account # on the coupon, they will be able to credit your account. I'd keep a copy of the coupon, just to be safe.
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Post by adam on Apr 11, 2008 11:24:10 GMT -5
Well, I guess I'm not a good enough customer for them. I just got a paper bill today (although I get it online and have always paid it online  ) and there was no coupon inside. |
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Post by Skaggs on Apr 11, 2008 18:43:51 GMT -5
The coupon was not in my bill. It was in a separate marketing type glossy mailing.
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) and there was no coupon inside.