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Post by littlecheese on Jun 9, 2006 8:31:07 GMT -5
Hi Everyone,
I just got off the phone with TWC Albany becuase I was a little miffed that the world cup coverage will mostly be on ESPN2 and we do not currently receive that channel in HD.
I must say that I am more frustrated after speaking with them. At first the representative implied that ESPN2 did not have an HD feed. After I pointed out that two of their competitors carried the channel, she informed me that it is why their rates are so high (FiOS and Dish). The rep went on to describe all of the additional costs that they had associated with them that help cover the cost of supplying that feed. I told her that I am already paying an additional cost to TWC for ESPNHD and that I was not asking for it to be free. The rep then stated there has not been any demand for ESPN2HD, and when pressed she indicated that only 25 subscribers had called and requested the channel.
I am calling on this board to call in and voice a request for ESPN2HD. Then ask anyone you know with TWC HD to call in and request the channel too. She indicated that getting 400 requests would certainly help elevate the need for the channel. Additionally, I am going to write an email to Peter Taubkin to request the channel, and would urge you to do the same.
As a side note, she indiciated that a little less than half the current TWC subscriber base is on HD, does that number seem high?
Greg
Sony 50" SXRD
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Post by Skaggs on Jun 9, 2006 20:14:37 GMT -5
littlecheese: Great to have you on-board here at AlbanyHDTV.com. I have personally called & emailed TWC asking for ESPN2 HD. Before that, I did the same for ESPN HD. Here's a link to a post I made at the beginning of the 2006 Major League Baseball season. There were 4 games on opening day that were on ESPN2 HD. Also included in this post is a link to a pop-up window on Albany TWC's website where you can request new channels. Good luck and keep posting your comments, questions, and feedback. Oh yeah, I almost forgot...you will find that the customer service reps are basically clueless at TWC. Your best bet for accurate local HD info is here or the AVS forums.
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Post by littlecheese on Jun 12, 2006 9:06:21 GMT -5
Thanks for the welcome and for the information. I have re-submitted my request through that link, and am giving it to all of the other subscribers I know (even if they don't currently have HD).
I also want to put out a big thank you to the board for providing a nice place that HD Albanites can get together and discuss these types of issues.
Greg
Sony 50" SXRD
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Post by Hankster on Jun 12, 2006 14:40:15 GMT -5
I was at the AVS Forum and it was reported that certain markets of Comcast just got ESPN2 HD so maybe TWC isn't far behind. Everyday when I get home from work I check this site or turn on my tv to see if its there. This forum is cool becuase it is local
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