HDNet and HDNetmovies to cost $3.95/mo.

[Skaggs]

In an email sent Monday, February 2, 2004, TWC stated:

HDNet and HDNet movies added to lineup

HDNet (channel 1867) is the first all high-definition national television network. HDNet features a variety of HDTV programming, including live sports, sitcoms, dramas, action series, documentaries, travel programs, music concerts and shows, special events, and news features including the popular "HDNet World Report" -- all in spectacular HDTV.

HDNet Movies (channel 1868) delivers a commercial-free schedule of full-length feature films converted from 35mm to high-definition, including titles from an extensive library of films. HDNet Movies will feature a mix of theatrical releases, made-for-TV movies, independent films and shorts.

Both channels are offered in a free preview through March 31; after that, both channels are offered at a package price of $3.95 per month.

For detailed program schedules, please visit www.hd.net.

Our HD lineup:

1801 -- Time Warner Cable HD Sampler
1808 -- WXXA (channel 23; Fox affiliate)
1810 -- WTEN (channel 10; ABC affiliate)
1837 -- Discovery HDTV
1865 -- iNHD
1866 -- iNHD2
1867 -- HDNet
1868 -- HDNet Movies
1870 -- HBO HD
1875 -- Showtime HD

TWC also listed information concerning their new HD DVR's. That info is posted here.

[Skaggs]

This evening, when I changed the Channel to 1867 (HDNet), A message displayed that said, "Not Authorized - To order HDN service on Channel 1867, please call [phone]."

I called and spoke to a CS rep by the name of Joe at X-3297, who put me on hold while he talked to his supervisor. When he came back to the phone, he turned the channels back on and said he would credit my bill for the $3.95 monthly charge.

When I asked if they were going to rectify the situation for everyone or if each subscriber would have to call, he told me that each person would have to call in to have the channels turned on and a credit placed on their bill for the month of March.

I told him I didn't think that was right, because it was TWC that stated in their 2/2/04 email that it was free through March 31st. He said that as of right now, each subscriber would have to call in and complain.

Joe was very polite and tried to do what he could, but it sounded to me like he was being told what to say.

[Skaggs]

Apparently, TWC got the message from its' HDTV viewers and removed the blackout screens from HDN and HNDM sometime today.

Now, if they can only have WRGB in HD by the Sweet Sixteen!!!