Post by MasterFX1 on Apr 26, 2005 19:27:41 GMT -5
That's Awesome! A New HDTV and a DVR... Great Job!
If you've really been wronged (and I think we all know when we've really been wronged and when sh*t just happens) then you owe it to yourself to put your grievence in writing (printed, not e-mail). The "CC: NYS Attorney's General" line is the clincher. Heck, this is a major reason why we the tax-payers have an Attorney's General. Based on the story you told us in this thread, Toshiba at least owed you a new (and properly working) TV or the money back.
Toshiba needed to make you very happy with the resolution. The AG's office will probably follow up to make sure you are satisfied with the remedy. (And Toshiba may require you to report your satisfaction to the AG's Office as part of the deal.) Hypothetically, if you were to reject Toshiba's offer, citing that they owe ALL New York State owners of that model TV a new TV, our man Mr. Spitzer would have a big case to go after... and he just might.
If you've really been wronged (and I think we all know when we've really been wronged and when sh*t just happens) then you owe it to yourself to put your grievence in writing (printed, not e-mail). The "CC: NYS Attorney's General" line is the clincher. Heck, this is a major reason why we the tax-payers have an Attorney's General. Based on the story you told us in this thread, Toshiba at least owed you a new (and properly working) TV or the money back.
Toshiba needed to make you very happy with the resolution. The AG's office will probably follow up to make sure you are satisfied with the remedy. (And Toshiba may require you to report your satisfaction to the AG's Office as part of the deal.) Hypothetically, if you were to reject Toshiba's offer, citing that they owe ALL New York State owners of that model TV a new TV, our man Mr. Spitzer would have a big case to go after... and he just might.
